Retrun/Refund Policy

1. Eligible Returns

Returns are accepted only if:

  • The product is damaged upon delivery

  • Wrong item was delivered

  • Product is leaking or is manufacturing defective

You must notify us within 48 hours of delivery with clear photos.

2. Non-Eligible Returns

We do not accept returns for:

  • Opened or used products

  • Change of mind

  • Allergic reactions after use

  • Improper storage or misuse

3. Refund Process

  • Once approved, refunds are processed within 5–10 business days

  • Refunds are issued via original payment method

  • Shipping charges are non-refundable (unless our error)

4. Return Contact

📧 nihal.j@nihalj.com